Podpora

Kontakty

Něco nefunguje, nebo si nevíš rady se vstupem? Ozvi se, jsme lidi. Tady najdeš všechny způsoby, jak nás zastihnout.

Support

Contact

Something not working, or stuck at the door? Reach out — we're real people.

Before you email support

  • You manage your membership online yourself — cancel in 10 seconds with no notice period.
  • We don't do contracts, which is why we don't refund paid periods.
  • It's a fair trade-off: freedom for you, no lock-in for us.
  • Forgot your PIN? Reset it yourself at dnes.metagym.cz — the Forgot PIN feature.
  • Your entry code is yours alone — don't share it. Group entries and code sharing are tracked and forbidden; we automatically check MultiSport scans too. If abused, the membership is forfeited without compensation.